At Go Big Signs, we work hard to produce and ship your signage, display, and print orders as quickly and safely as possible. Because many of our products are custom made, shipping timelines may vary depending on the product, artwork approval, order size, and delivery location.
Most orders begin production after payment is received and any required artwork or design proof has been approved. Production time varies by product and order complexity. If your order is time-sensitive, please contact us before placing your order so we can confirm availability and timing.
Shipping rates are calculated at checkout based on your delivery address, product size, weight, and selected shipping method. We offer free shipping on eligible orders over $200 where available.
Large, oversized, or freight items may require a custom shipping quote. If additional shipping details are needed, our team will contact you before dispatch.
Standard shipping typically takes 5-7 business days after production is complete. Express shipping options may be available at checkout for select products and locations.
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, peak periods, customs processing, or other circumstances outside our control.
Once your order has shipped, you will receive a shipping confirmation email with tracking details where available. Tracking updates may take up to 24 hours to appear after dispatch.
Please ensure your shipping address is complete and accurate at checkout. Go Big Signs is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Some oversized deliveries may require someone to be available to receive the shipment. If a carrier attempts delivery and the order is returned or redelivered, additional fees may apply.
Please inspect your order as soon as it arrives. If your package is damaged, missing items, or appears to have been mishandled during shipping, contact us within 48 hours of delivery at info@gobigsigns.com.
To help us resolve the issue quickly, please include your order number, photos of the packaging, photos of the damaged product, and a brief description of the issue.
International shipping may be available for select products and destinations. International delivery times and costs vary by location. Customers are responsible for any customs duties, taxes, import fees, or brokerage charges required by their country.
If you have questions about shipping, delivery timelines, or a rush order, please contact us at info@gobigsigns.com.
Last updated: June 29, 2026